We understand you may be anxious about the next steps for your application to the University for 2020 admission. Your enquiry will be processed with a short delay upon completion of the enquiry form here. In order for us to swiftly process all enquiries and cases, we ask that you refer to the following information and instructions, which should address your primary concerns. Kindly note that enquiries received on any of the topics below will receive a delayed response.

Our office is now prioritizing the confirmation of offers for students who are pending registration. It is expected that most first year students should receive instructions on completing the master registration by August 20 except if you have filed an appeal to your offer(s), or if you have not yet declared your preferred programme in case where you hold more than one offers from the University.

As this is an ongoing process, we are not able to provide updates on the progress of individual applicants. We ask that you continue to check your inbox for registration information (including the spam / junk folder).

Updated Results
For students who have received an upgrade in your exam results, you may provide the updated results to the University on your application portal under "Academic Qualifications" by updating your achieved grades.  You should also upload a screenshot of your results onto your application account.  Your application will be processed and evaluated with the new academic information.

If you have already authorized the award body (eg: IBO, Ministry of Education, Examination Boards, College Board, etc) to send your results to HKU, the results will be processed in due course when these documents are made available.  Students who have pending official documents will be granted probationary registration status on the condition that the official documents are submitted as soon as they become available. You will be informed once your documents have been processed.

Request for Receipt of Documents
As our office is now receiving a high volume of documents every day, we are not be able to individually confirm receipt of documents for students. If you have submitted the documents via courier, you are advised to refer to the delivery status of the courier company for updates. You will be informed once your documents have been checked and verified or if any document is still missing for verification.

The current pandemic has caused unprecedented challenges and we understand that some of you may find your plans to study overseas affected. The University of Hong Kong is prepared to extend flexibility in our consideration of students who are seeking alternatives to their original study destination due to the unexpected circumstances including visa issues. You are encouraged to provide information on how your plans have been affected to supplement the academic achievements you submit to the University. Selected candidates will also have access to various prestigious scholarship opportunities at the University, including the HKU President's Scholars scheme, which covers tuition fee waiver and additional funds to pursue overseas opportunities.

Offer-holders from other universities who are looking for alternatives to their original study destination due to COVID-19, should submit their information to HKU for consideration by July 6, 2020.

Submit Your Info to HKU

We recognize there must be great anxiety among our applicants on what will happen with their matriculation into the University.  We wish to applaud the perseverance demonstrated by this graduating class of 2020, and congratulate you on having mastered skills and knowledge not only learned from books, but also adapting to a challenging and unprecedented experience.
The University stands committed to support and respect the decision of different examination bodies in their assessment of students and awarding of their respective credentials.  Information and instructions for offer-holders with various credentials will receive specific information from the University once more information is available.  You may also refer to the information below as we will continue to update the following list:

IB Diploma Graduates
The University will recognize the award of IB Diploma by IBO for the May 2020 session.  Once the IB Diploma results have been released, the University will proceed to confirm the offers for candidates who have fulfilled their condition(s).

A Level Graduates
The University will recognize the award of A Level achievements by various examination boards for the June 2020 session.  Once the A level results have been released, the University will proceed to confirm the offers for candidates who have fulfilled their condition(s).

For candidates whose offer of admission is conditional on updated SAT Reasoning Test achievements, the University will reach out to candidates with updates after having reviewed these applications further on a case-by-case basis.

AP Exams
The University will recognize the award of AP exams taken online.  We understand that there have been cases of limitations and technical challenges presented with these exams.  Candidates who feel they have been affected by these challenges should contact the University for further information.

TOEFL iBT Special Home Edition
The University will recognize the result of TOEFL iBT Special Home Edition for candidates who are not able to complete in-person TOEFL examinations due to test cancellations for 2020 admission.  You may request ETS to send your score the University directly.  The code number for the University of Hong Kong is 9671.

Indian Board Exams
The University is closely following the updated schedule for release of result for the Board examinations, and will proceed to confirm all conditional offers of admissions once the results are released.  Conditional offer holders are advised to submit application for visa early to avoid delays.

Other National Exams
The University will work with students affected by cancellation of national exams on a case-by-case basis.  Email updates will be sent to affected applicants once available.

We understand there has been cancellation of in-person IELTS/TOEFL tests and would like to give you an update on how to satisfy the University's English language requirements. We are advised by the examination boards that tests to be held in July onwards will be conducted as scheduled. You are encouraged to check with your test centres for the latest information on test arrangements. 

Please rest assured that the University will closely monitor and review the situation. Taking other tests such as TOEFL Home Edition and Duolingo English Test to fulfill the University's English language requirements will be considered when necessary. You are required to add Duolingo English Test as one of your academic qualifications in your HKU application and upload your Duolingo test results along with proof showing that you are unable to attend other English tests under the "Other Examination" section. You can find the comparable scores here.

Update: March 20, 2020

You may download the latest communication by Prof Bennett Yim, Director of Undergraduate Admissions and International Student Exchange here.

Commitment to Flexible Arrangements for Students Affected by COVID-19

We at the University of Hong Kong have been closely monitoring the impact of COVID-19. Our thoughts and best wishes continue to be with everyone affected by this pandemic.

We are now together going through a unique and unprecedented situation. Our primary concern is the health and well-being of all friends, colleagues, and students affected. We understand the recent announcements on cancellation and postponement of key public examinations have added much stress and anxiety to students around the world, and wish to reassure applicants that the University is committed to allowing greater flexibility in the processing and evaluation of students' applications.

The University is now actively reaching out to the different examination bodies for their advice and confirmation on what their final awards will entail. We respect the decisions of examination bodies in their assessment of students’ achievements. At the same time, the University will continue to fairly assess all applications by reviewing them holistically (considered both academic and non-academic performances). As we receive more concrete information from examination bodies we will also reach out to students and counsellors with any updates.

We would like to encourage students who have been affected by this pandemic to keep a log of any disruption encountered, so the University may gain a better perspective in the challenges our applicants have overcome.

We would also strongly encourage all applicants to make use of our online study resources to support your preparation and transition into the HKU undergraduate programmes.  These resources can be accessed via our website and different social media channels.  Counsellors are invited to also bookmark our page dedicated to support your work at for updates.

You may also wish to note the following arrangements that are already in place:

• Application for September 2020 entry will remain open until noon of 20th August, 2020 (HK Time). We will continue to evaluate applications as they are submitted.
• Documents and reference letters for evaluation purposes can be uploaded onto the system by applicants and counsellors after submission of the application.
• Applicants and counsellors are welcome to update any academic evidence that help the University to understand your academic and non-academic performance even after the submission of application to best reflect students’ qualifications and readiness for University.

Meanwhile, if you have any questions, you are welcome to contact my office via our Live Chat or write to us on questions related to COVID-19.

Professor Bennett Yim
Director of Undergraduate Admissions and International Student Exchange