Within 3 days of the release of your IB results, you should update the “Academic Qualification” part and upload a scanned copy of your final results to your HKU application account.

Please remember to:

• Add a qualification and/or insert your achieved grades under the “Academic Qualification” tab.
• Upload a scanned copy or a screenshot of your final results under the “Supporting Documents” tab. Even if you have authorized IBO to send us your final IB Diploma results, you should still upload them to the application system.

You are required to update and upload your results to your application account even if you have not met the condition(s) stated in your offer letter.
If you have not met your condition(s) and would like to file an appeal, then please refer to the instructions that we have sent to your registered email. If you have not received an offer yet, you are not eligible to file an appeal.

The processing time for appeals is at least 2 weeks. Please refrain from sending multiple emails as that will not expedite the process. We will notify you within the next 2 weeks if you have met your offer conditions. Please wait for us to revert to you.

It may take us longer than the suggested timeline as there is a very large number of applicants. It may also take us longer to revert to you if you have sent us a general inquiry due to the large number of emails. May we please request you to not duplicate inquiries on multiple platforms and await our response.